Terms And Conditions
Flights
We do fly puppies all over the US and recently have added Canada and other countries to our list. Shipping is 300.00 (US shipping, out of the country varies) which include the required health certificate from our Vet., crate, flight, blankie, toy, travel dishes, a small bag of Royal Canin puppy kibble. Puppies can usually fly about 10 weeks or so depending on how well they have weaned from their mommas, smaller ones will need to remain with us for up to 12-14 weeks. We have had great success with airlines and the way they handle our puppies. I have seen puppies stressed out more from an extended car ride then a plane ride, there are less bumps, turns, and stops. Motion sickness is extremely minimal when flown and once your puppy is out of the carrier, you will notice all the energy built up as they already want to run and play. Car rides are longer, cause stress, sickness, and a longer period of re-cooping. Flying also is limited to the weather. In California, we have rarely dealt with restrictions due to weather but it is the other states who may be to hot or to cold, generally, if over 80 degrees, your pup cannot fly. We do
how ever, can ship during the evening when it is cooler to certain areas.
Local Pick-Up
We have quite a few families in Oregon, Washington, Arizona, Nevada, San Francisco, LA, etc. etc. If you are one of these and don't want your puppy shipped, we do offer a "1/2 way" meet. The charge is from 40.00 to 200.00 depending on the 1/2 way point and apon how many puppies need to be delivered, or you are more then welcome to come here to our home and get your puppy.
Deposits
Deposits are non-refundable; we require a 250.00 deposit to hold your puppy of choice. If something happens to your puppy in our care, you can decide if you want a different puppy, have pick of the next litters, or get refunded. If you decide not to get your puppy do to reasons of your own, we will not refund your deposit. We will however, hold it for a future pup when you are ready.
Making your deposit
Once you have decided on which puppy you want, you will need to phone/email us and let us know about you and your family, how your puppy will be living and what are your expectations for your puppy, this is the perfect time to ask us questions as well. Once we both agree your puppy will fit into your life style, we will note on the website that the pup is “Pending” We will need to receive your deposit within 5 days, please include a signed sales contract (can be found on the front page). If we do not receive your deposit within 5 days, your puppy will be marked as available again. Once we receive your deposit, we will mark your puppy with “Sold” and move them to our "Sold Page" so you can continue to watch them grow.
Methods of payment
We accept money orders, personal checks (for deposits only), bank cashiers checks, and wire transfer, or you can deposit into our Wells Fargo Bank account, oh and of course cash :) .
Final payment
Once your puppy is old enough to travel, and you are ready to make your final payment, these are your options: Personal check must be received 10 days prior to the puppy leaving, money order or bank cashiers check needs to be received by the time your puppy is 8 weeks, no paypal for final payment. We have held puppies for a short period of time if the time is just not right for them to go to their new home yet but they must be paid for in full.
Registration
Puppies can come with limited or full AKC rights. If you would like "Full" AKC, it will depend on the puppy you are interested in. ALL puppy papers will carry "Wartena's" in their registration name.
Jen
Cell 530-216-0177
